CDMS SUPPORT
The Channel Data Management System (CDMS) is Lenovo's platform for managing and analysing sales channel data — from installation and partner onboarding to ticketing, reporting, and issue resolution.
- Installation & Registration — guided setup via Microsoft Edge IE Mode for T2 partners
- Sales Data Management — Sell-In, Sell-Thru, and Sell-Out tracking with batch upload support
- Ticketing & Reporting — structured ticket generation and monthly reporting cycles
- Issues & Troubleshooting — resolution of IE mode errors, Local DB issues, tagging & duplication problems
- Partner Communication — professional handling of partner queries, escalations, and closures
The CDMS team ensures accurate sell-out data collection, smooth partner onboarding, and timely resolution of channel data issues across Consumer and Commercial segments.