DAILY MM ST DSR

Process Overview

Field Description
Process Name MM ST DSR
Segment SMB
Process Family: Lenovo India
Process User(s): Wyzmindz solutions pvt ltd
Process Purpose: This report is instrumental in providing actionable insights, tracking performance, and supporting Lenovo’s sales strategies

Version history

Version Tag Prepared By Date of Update/Revision Reviewed by Approved by Revision Details
V 1.0 Sanjay Gowda 12-12-2025 Sushruth Vasista Vishwanath Mosale SOP Document Creation

Distribution & Access List

Designation Read Write Approval
Analyst Yes No No
Team Lead Yes Yes No
Manager Yes Yes Yes

1.1 Purpose

This document provides a detailed process DSR data for the SMB segment on a daily basis. It aims to identify quantity mismatches, missing records, and duplicate entries to ensure data consistency in Daily Manual DSR reports. The report assists in maintaining accurate sales tracking and reporting for Lenovo Consumer products.

1.2 Scope

  • Geographic Scope: India.
  • Business Segment: SMB Segment
  • Process Frequency: Everyday
  • Key Distributors Covered: INGRAM, RASHI, REDINGTON, SAVEX, and SUPERTRON.

1.3 Business/Segment Overview

This process supports Lenovo India's sales strategies by providing actionable insights and tracking performance. The process covers SMB (Small/Mid-market) segment data. It identifies and resolves issues like quantity mismatches, missing records, and duplicate entries for the seven key distributors: AEGIS, ELCOM, INGRAM, RASHI, REDINGTON, SAVEX, and SUPERTRON.

1.4 Responsibility and authority

  • Analyst : Sanjay Gowda
  • Process Owner : Nadeem Budihal
  • Process Manager : Dayanand U
  • Approval authority : Vishwanath Mosale

1.5 Escalation matrix: (Wyzmindz and Lenovo)

Escalation Matrix - Wyzmindz Solutions Private Ltd

Level Name Designation Mail
1 Sushruth Vasista Manager sushruth.vasista@wyzmindz.com
2 Vishwanath Mosale Director vishwanath.mosale@wyzmindz.com

Escalation Matrix – Lenovo india Private Ltd

Level Name Designation Mail
1 Marlene Pinto Manager mpinto4@lenovo.com

1.6 RACI Matrix

RACI Matrix – WyzMindz Solutions Pvt Ltd India

Report / Process Responsible Accountable Consultation Informed
MM ST DSR Sanjay Gowda Sanjay Gowda Dayanand. U Lenovo Ind Pvt Ltd, Wyzmindz Solutions pvt Ltd India

1.7 Access Required

  • Outlook & Webmail Access
  • Access to Ms Office Suite
  • Access to it.irainbow@wyzmindz.com Mails (to get latest DSR’s)
  • Access to smbops@lenovo.com

1.8 Legends

  • MTM: Machine Type Model (Product Number)
  • INVMTM: Concatenated field of Invoice Number and MTM
  • NA: Not Available

1.9 Flow Chart

process flow chart

1.10 Process Description

Daily LEMB Sell Thru DSR and Tracker Date” on Wyzmindz ID

process description - 1.10.1 Open the “Daily LEMB Sell Thru DSR and Tracker” report which we get on Wyzmindz mail ID. process description

  • 1.10.2 Check for total CA from file and Total from table in mailbox (Should match). process description

  • 1.10.3 Check Commits, Day actuals and WTD actuals. process description

  • 1.10.4 Forward the mail with below instruction.

  • 1.10.5 Pop it out from outlook.

  • 1.10.6 Change from address to SMBOPS ID and remove “FW:” from subject.
  • 1.10.7 Open previously shared DSR from SMBOPS ID (Sent Items) named
    • “Daily LEMB Sell Thru DSR and Tracker 21-06-2023”
  • 1.10.8 Copy TO Recipients and CC Recipients from shared mail paste in forwarding mail and Send.

TO Recipients:

Dejo Mathew dmathew@lenovo.com; Pritpal Singh10 psingh10@lenovo.com; Mithun Gosavi mgosavi@lenovo.com; Kuhel Chowdhury1 kchowdhury1@lenovo.com; Abhishek Chaudhary achaudhary@lenovo.com; Gifty Boparai gboparai@lenovo.com; Vikram Mulye vmulye@lenovo.com; Ramesh R rameshr@lenovo.com; Marlene Pinto mpinto4@lenovo.com; Pankaj Gupta1 pgupta1@lenovo.com; Ashish Sikka ashsikka@lenovo.com; T Renganathan trenganathan@lenovo.com; Mahaboob Dowla1 mdowla1@lenovo.com; Rajkumar Bhatt rbhatt@lenovo.com; Sarojini Johnson10 sjohnson10@lenovo.com; Jennifer Hsu26 jhsu26@lenovo.com; Amit Puranik apuranik@lenovo.com; Harshad Sharma3 hsharma3@lenovo.com; Nilesh prakash Kolapkar nkolapkar@lenovo.com; Vishal Malhotra vmalhotra@lenovo.com; Kishore Kumar V3 kv3@lenovo.com; Saikat Banerjee11 sbanerjee11@lenovo.com; Isha Mittal imittal@lenovo.com; Mithun Kumar Naik mnaik@lenovo.com; Prudhvi Kumar69 pkumar69@lenovo.com; Tarun Lochab tlochab@lenovo.com; Neetu Kulkarni2 nkulkarni2@lenovo.com; Vikas Malhotra vmalho@lenovo.com; Joel Joseph William jwilliam@lenovo.com; Ankur Arora3 aarora3@lenovo.com; Rohit Midha rmidha@lenovo.com; Piyush Modi pmodi1@lenovo.com; Arjun Bhujel abhujel@lenovo.com; Pankaj Harjai pharjai@lenovo.com; Yogesh Kapur1 ykapur1@Lenovo.com; Rupali Dutta8 rdutta8@lenovo.com; Nisha Handa nhanda@lenovo.com

CC Recipient:

Sushruth Vasista svasista@lenovo.com; 'Vishwanath mosale' vishwanath.mosale@wyzmindz.com; 'fulfillment.c@wyzmindz.com'; Dayanand U du@lenovo.com