SM SELL THRU DSR

Process Overview

Field Description
Process Name SM ST DSR
Segment SMB
Process Family: Lenovo India
Process User(s): Wyzmindz solutions pvt ltd
Process Purpose: This report is instrumental in providing actionable insights, tracking performance, and supporting Lenovo’s sales strategies

Version history

Version Tag Prepared By Date of Update/Revision Reviewed by Approved by Revision Details
V 1.0 Sanjay Gowda 12-12-2025 Sushruth Vasista Vishwanath Mosale SOP Document Creation

Distribution & Access List

Designation Read Write Approval
Analyst Yes No No
Team Lead Yes Yes No
Manager Yes Yes Yes

1.1 Purpose

This document provides a detailed process DSR data for the SMB segment on a daily basis. It aims to identify quantity mismatches, missing records, and duplicate entries to ensure data consistency in Daily Manual DSR reports. The report assists in maintaining accurate sales tracking and reporting for Lenovo Consumer products.

1.2 Scope

  • Geographic Scope: India.
  • Business Segment: SMB Segment
  • Process Frequency: Everyday
  • Key Distributors Covered: INGRAM, RASHI, REDINGTON, SAVEX, and SUPERTRON.

1.3 Business/Segment Overview

This process supports Lenovo India's sales strategies by providing actionable insights and tracking performance. The process covers SMB (Small/Mid-market) segment data. It identifies and resolves issues like quantity mismatches, missing records, and duplicate entries for the seven key distributors: AEGIS, ELCOM, INGRAM, RASHI, REDINGTON, SAVEX, and SUPERTRON.

1.4 Responsibility and authority

  • Analyst : Sanjay Gowda
  • Process Owner : Nadeem Budihal
  • Process Manager : Dayanand U
  • Approval authority : Vishwanath Mosale

1.5 Escalation matrix: (Wyzmindz and Lenovo)

Escalation Matrix - Wyzmindz Solutions Private Ltd

Level Name Designation Mail
1 Sushruth Vasista Manager sushruth.vasista@wyzmindz.com
2 Vishwanath Mosale Director vishwanath.mosale@wyzmindz.com

Escalation Matrix – Lenovo india Private Ltd

Level Name Designation Mail
1 Marlene Pinto Manager mpinto4@lenovo.com

1.6 RACI Matrix

RACI Matrix – WyzMindz Solutions Pvt Ltd India

Report / Process Responsible Accountable Consultation Informed
SM ST DSR Sanjay Gowda Sanjay Gowda Dayanand. U Lenovo Ind Pvt Ltd, Wyzmindz Solutions pvt Ltd India

1.7 Access Required

  • Outlook & Webmail Access
  • Access to Ms Office Suite
  • Access to it.irainbow@wyzmindz.com Mails (to get latest DSR’s)
  • Access to smbops@lenovo.com

1.8 Legends

  • MTM: Machine Type Model (Product Number)
  • INVMTM: Concatenated field of Invoice Number and MTM
  • NA: Not Available

1.9 Flow Chart

process flow chart

1.10 Process Description

  • 1.10.1 Open the “Daily SM Sell thru DSR” report which we get on Wyzmindz mail ID. process description

  • 1.10.2 Make Pivot,

    • Row: ROL.
    • Value: Sum of CA. process description

  • 1.10.3 Check above Data and Total from table in mailbox (Should match) and close. process description

  • 1.10.4 Check Commits, Day actuals and WTD actuals. process description

  • 1.10.5 Forward the mail with below instructions.

  • 1.10.6 Pop it out from outlook.
  • 1.10.7 Change from address to SMBOPS ID and remove “FW:” from subject.
  • 1.10.8 Open previously shared DSR from SMBOPS ID (Sent Items) named
  • “Daily SM Sell thru DSR till Date”
  • 1.10.9 Copy TO Recipients and CC Recipients from shared mail paste in forwarding mail and Send.

TO Recipients:

Kalpesh Chande kchande@lenovo.com; Naveen S naveenas1@lenovo.com; Abhishek Chaudhary achaudhary@lenovo.com; Vrinda Bhat Punchodi vpunchodi@lenovo.com; Vikram Mulye vmulye@lenovo.com; Ramesh R rameshr@lenovo.com; Luke Xin7 Shi shixin7@lenovo.com; Kuhel Chowdhury1 kchowdhury1@lenovo.com; Rudra Reddy G1 rg1@lenovo.com; Gayathri Arumugam garumugam@lenovo.com; AP SSG IDG Sales Ops apsso@lenovo.com; Pankaj Gupta1 pgupta1@lenovo.com; Lenovo CDMS cdmshelp@lenovo.com; Pritpal Singh10 psingh10@lenovo.com; Dhruv Bansal1 dbansal1@lenovo.com; Sakshi Gupta21 sgupta21@lenovo.com; Mithun Gosavi mgosavi@lenovo.com; Rishabh Rawat rrawat@lenovo.com; Vaibhav Chitalia vchitalia@lenovo.com; Mahaboob Dowla1 mdowla1@lenovo.com; Yuthika Dagar1 ydagar1@lenovo.com; Kirti Baveja kbaveja@lenovo.com; Sarojini Johnson10 sjohnson10@lenovo.com; Amrinder Sandhu asandhu@lenovo.com; Rajkumar Bhatt rbhatt@lenovo.com; Ashish Sikka ashsikka@lenovo.com; Vaibhav Chitalia vchitalia@lenovo.com; KC Dharshan kdharshan@lenovo.com; Vishal Malhotra vmalhotra@lenovo.com; Jennifer Hsu26 jhsu26@lenovo.com; Mithun Kumar Naik mnaik@lenovo.com; Lalit Kumar4 lkumar4@lenovo.com; Vikas Malhotra vmalho@lenovo.com; Ravinder Koul rkoul@lenovo.com; Marlene Pinto mpinto4@lenovo.com; Gifty Boparai gboparai@lenovo.com; Rupali Dutta8 rdutta8@Lenovo.com

CC Recipient:

Sushruth Vasista svasista@lenovo.com; 'Vishwanath Mosale' vishwanath.mosale@wyzmindz.com; 'fulfillment.c@wyzmindz.com'; Dayanand U du@lenovo.com